If you do not know your email/user log in and if you can not log in, contact the Registry staff; we can help you (see contact information below).
If you saved your login and password on your computer's auto-save - try to login with all lower case letters.
If you changed your email - you can still log in with your old email - but make changes to your Registry account by going to "My Tools & Settings" and "My Profile" to edit your email and password.
If you have changed your email address, but you still know your old email and password - you can still log in - but change your email and password by going to "My Tools & Settings" and "My Profile" to make edits.
Please contact the Registry so we can help you find your account, login, and we will be happy to walk you through the process of updating your account:
- Call (888) 922-4453
- "Chat" during business hours from the Registry Homepage or "Support" on the bottom right hand of screen
- Fill out a Contact the Registry form on the Help Desk
- Email firstname.lastname@example.org