What if I forget my password?

En Español: Ver Video: ¿Se te olvidó tu contraseña?  

Check out the video if you forgot your password 

On the login widget, there is a link that says “Forgot Password? Click here.” 

1. Click on the link next to “Forgot Password?”
2. Enter your email address in the pop-up box (the same email address as your username).  A password reset link will be emailed to you within 30 minutes. If you do not receive an email, check your SPAM/Junk email folder. 
3. If you still have not received your email, go to "Support" or “Live Chat” at the bottom of the website and request assistance or go to Contact Us.  It could be that your email address was entered incorrectly when you created your account, that your email service has blocked the email from the Registry, or you have a different email address on file. 

Questions? We can help!

Click on "Support" and go to "Live Chat," Monday - Friday 9 a.m. to 5 p.m. to talk to support staff or "Support" (during non-business hours) to leave an email message. Call toll free: [phone]. 

¿Preguntas? ¡Podemos ayudar!

Haga clic en "Support" despues haga clic en "Live Chat", de Lunes a Viernes de 9 a.m. a 5 p.m. para hablar con el personal de soporte o haga clic en  "Support" (fuera del horario comercial) para dejar un mensaje de correo electrónico. Llame gratis: [phone].